E6Golf Support

SO THAT WE MAY BETTER ASSIST YOU, PLEASE CHECK THE FOLLOWING BEFORE CONTACTING E6GOLF SUPPORT.

Do you have the latest version of E6Golf?

Having most recent version of E6Golf can fix issues you may be having.
To check the version: Launch E6Golf, from the Main Menu select OTHER, then E6 INFO. Software version will be displayed on screen.

E6Golf 1.6 Updates

The latest E6Golf Update can be found here:

Windows XP Hotfix

If you are a Windows XP user who is experiencing login or Sim ID connectivity issues

Do you have all the latest Windows Updates?
Do you have the latest video card drivers installed?

To update to the latest video card drivers visit: http://www.nvidia.com

Does your tracking system work independent of E6Golf?

Update any firmware, drivers or software for your tracking device. Contact the manufacture for more details. Using your device’s software, test to see if shots are registering outside of the E6Golf software.

Is your green USB software protection dongle plugged into the PC?

USB Donglesoftware protection dongle (commonly known as a dongle or key) is an electronic copy protection and content protection device which, when attached to a computer, unlocks software functionality or decodes content. This maybe required to run E6Golf.

Need the E6Golf manual?

Download the E6Golf Manual Here

Troubleshooting

If you’re having problems with E6Golf, browse our troubleshooting section for quick solutions and answers.

Still Need Help?

Visit our Customer Support Portal

E6Golf Support Portal requires you to create a login before submitting an incident. This allows you to stay in contact with our support team and quickly track the progress of your incident.

Create New Incident

Login or Create an account to create a new incident.

View My Incidents

Want to check the status of an incident?

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