We can't fix your SwingBut we can get you up and running
We are aware of the issue related to putting and we are actively working with SkyTrak to resolve it. We are sorry for the inconvenience and we appreciate your patience.
So that we may better assist you, please check the following common solutions before contacting customer support.
Is your software up to date?
Having the most recent version of the software can fix many issues that you may be experiencing.
Do you have all the latest Windows updates?
To learn more visit: http://windows.microsoft.com/en-us/windows/windows-update
Do you have the latest video card drivers installed?
To update to the latest video card drivers visit: http://www.nvidia.com
Does your Tracking System work independent of E6?
Update any firmware, drivers or software for your tracking device. Contact the manufacture for more details. Using your device’s software, test to see if shots are registering outside of the E6 software.
Manage your clubhouse through PORTAL.E6GOLF.COM. There you can create events or seasons, manage your members handicaps and download leaderboards.
HAS YOUR LICENSE BEEN UNBOUND?
Do you find yourself in demo mode (with only a single course)?
- Log into your Portal account: portal.e6golf.com
- Navigate to Licenses, and “Unbind” your licenses.
- Then Launch E6 CONNECT, LOG IN with your account information.
- Select and ACTIVATE the appropriate license.