We can't fix your SwingBut we can get you up and running
SkyTrak is aware of the issue and is actively working with TruGolf to identify and correct the problem.
So that we may better assist you, please check the following common solutions before contacting customer support.
Is your software up to date?
Do you have all the latest Windows updates?
To learn more visit: http://windows.microsoft.com/en-us/windows/windows-update
Do you have the latest video card drivers installed?
To update to the latest video card drivers visit: http://www.nvidia.com
Does your Tracking System work independent of E6?
Update any firmware, drivers or software for your tracking device. Contact the manufacture for more details. Using your device’s software, test to see if shots are registering outside of the E6 software.
HAS YOUR LICENSE BEEN UNBOUND?
Do you find yourself in demo mode (with only a single course)?
- Log into your Portal account: portal.e6golf.com
- Navigate to Licenses, and “Unbind” your licenses.
- Then Launch E6 CONNECT, LOG IN with your account information.
- Select and ACTIVATE the appropriate license.
STILL NEED HELP?
Visit our Customer support Portal
E6Golf Support Portal requires you to create a login before submitting an incident. This allows you to stay in contact with our support team and quickly track the progress of your incident. You will also have access to our knowledge base of articles to find step-by-step instructions and solutions to common problems.
Step-by-step solutions to common problems.
Create Support Request
Login or Create an account to create a new support request.
View My Support Request
Want to check the status of a support requestt?